counteroffer

Should I Accept A Counter-Offer (Hint: Think Long And Hard)

iStockphoto.com |

iStockphoto.com | Kritchanut

Sometimes you just know it’s time to leave a job. You grind through the complex machinations of a job search and emerge victorious with a written job offer from a new company that’s sweet as a pot of honey.

You feel great as you walk into your manager’s office and tender your resignation, but the reaction you get is unsettling. Faced with an unexpected staff shortage, recruiting and acclimating a new employee, and impending questions about his or her ability to retain talent, your manager suddenly seems like an aggrieved party.

Later, your current manager calls you into his or her office. You expect an informal exit interview but instead you get an official written counter-offer with a new title, expanded responsibilities, supervisory authority, and a 5% compensation increase over whatever the other company offered you. Now you’re not so sure you want to go.

It’s human nature to stick with the familiar especially when the familiar just became a lot more lucrative, but the conundrum of the counter-offer is simple to solve – don’t do it. While some counter-offers are legitimate attempts to reward you, and may lead to a positive change in your work circumstances, the motives behind your company’s newfound desire to keep you are most likely dubious at best.

When considering a counter-offer it is imperative to consider the following:

1.     If you accept an offer with a new employer and the change your mind, you will burn a bridge and your professional reputation may suffer.

2.     If you felt your employer valued your contributions and was committed to your overall professional development, you might not have wanted to leave in the first place.

3.     Did your company need a resignation letter to compel it to offer you a promotion and a raise?

4.     Your skills are needed and replacing you impacts immediate corporate goals.

5.     Incentives to stay may be an unspoken trap. Once you accept a counter-offer, you’re branded as a malcontent and, even with the seductive deal points that coaxed you back, your future with the company flat lines.

6.     If you accept a counter-offer, there is a very real possibility your company will conduct a confidential search to replace you and you will be sucker punched with a pink slip in due order. Please revisit #1.

7.     Be cautious before interpreting the increase as a reevaluation of your value or worth to the company. Your company knows you are unhappy, but it has calculated that it is less expensive to retain you by throwing more money your way than replace you.

8.     Your raise might not be as big as it seems. Promotions are all fun and games until Uncle Sam takes his share. You might now in a higher tax bracket and your actual increase in take home pay is much smaller than you expected.

9.     Regardless of your raise and new parking spot, the reasons for your discontent that led you to seek new opportunities will remain the same.

10.  Your relationship with your manager just got a bit more difficult. Even though it was not your intent to trigger a counter-offer, you put him or her in a difficult position and resulted in the company spending money to keep you. Some managers may perceive this as a semi-public condemnation of their leadership skills, and be cautious in dealing with you.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercareerstrategies.com.

I Lied To The Recruiter, Saying I Have Another Job Offer So They Hasten Their Hiring Process. Was This A Bad Move?

iStockphoto.com | Noppadol_Anaporn

iStockphoto.com | Noppadol_Anaporn

 

Is it a good idea to tell an employer you are consider a job offer, so that the company speeds up the hiring process? Even if you don't have one?

When I recruited, I’ve seen the “I have another offer” strategy blow up in candidates’ faces.

Here’s why. Hiring managers don’t like to be rushed - they like to feel that they are in control of making a well-thought out decision. Sometimes this deliberation, while candidate-unfriendly, adds to the overall time of the interview process.

Bear in mind, hiring managers don’t make a decision in a vacuum. They interview several candidates looking for the right fit, and proceed from there.

I once had a hiring manager tell me, “If it’s not ‘yes,’ it’s ‘no.’” What this means is that if they’re not completely sold on the candidate, then they feel no need to pull the trigger. The bar is high for the candidate to impress the hiring manager.

Crappy? Yes.

Reality? Also, yes.

By putting a fire under the hiring manager, you’re forcing their hand, possibly before they are ready to make a decision. And by visibly trying to take control of the situation, you may be putting the manager in the uncomfortable position of having to make a selection without having all the information they require or want.

If you’re truly the solution to the hiring manager’s problems, and you both agree that you are the solution the hiring manager’s problems, then you’ll probably push things forward in your favor, more quickly.

On the other hand, if you’re one of several candidates where there’s not yet a clear winner, then you may be blowing yourself out of the water. The manager may decide that your timeline and his/her timeline don’t correspond, so they’ll just cut you loose. If it’s not “yes,” it’s “no.”

I’m not saying that the hiring manager is right to proceed in this way. But you need to be prepared to deal with the psychology of the situation and the results.
 

This blog was originally published on Quora.


Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Should I Tell An Employer I Have Another Job Offer?

To tell, or not to tell. That is the question. / iStockphoto.com (Siphotography)

To tell, or not to tell. That is the question. / iStockphoto.com (Siphotography)

Wouldn't it be nice if the interview process adhered to a universal timeline that all employers followed? It would certainly simplify things if you could go to interviews with all potential employers during the first week, receive your offers the following week, then weigh all your offers and share your decision the week after that.

Sadly, it doesn't work that way. Job hunting is an imperfect process, and offers tend to trickle in at different times. And employers don't necessarily want to wait for an answer while you're trying to get another company to present their offer.

So, what do you do if you're in the awkward position that you have an offer in hand from one employer (let's call it Company A), but the company you really want to work for (Company B) hasn't made their decision yet? How can you possibly make a major career decision without all the facts?

In other words, is it okay to try to hurry the process along by telling Company B you have another offer on the table?

Ask yourself the following question: If Company B – the company you really want to work for – presents you an offer, do you intend to take it?

I know, I know - there are several unanswered questions in terms of salary and other factors. But if Company B is where you'd really like to work, then it may be in your best interest to tell Company B.

It's all in the approach. Such a scenario can be a great opportunity for you to reinforce your interest in the company, portray you as an in-demand professional. A well placed, well handled call may in fact hurry the process along. Your call to Company B's recruiter or hiring manager should go something like this:

"I just wanted to call because I'm in a bit of a difficult situation. I have received an offer from another company and I owe them an answer by this Friday. However, your company is and has been my first choice, and I wanted to follow up to reiterate my interest."

Then listen, reiterate your interest, and thank them for their understanding.

You're doing Company B a favor - if you're truly their preferred candidate, they will move heaven and earth to try to provide you with a job offer. If you're not their first choice, they can do you a favor by telling you where you stand, and freeing you up to accept the offer from Company A without hesitation. Often a call like this from a candidate serves as the impetus to stop the endless interview process and move forward. Chances are they'll respect you for making this call.

What if you're annoyed that the employer is taking too long to make a decision? Is it okay to lie and tell them that you have another offer in hand - even if you don't - in order to move the process along?

It's important to realize that telling a company you have an outstanding offer from another employer is not without risk. I’ve seen the “I have another offer” strategy blow up in candidates’ faces.

Here’s why. Hiring managers don’t like to be rushed - they like to feel that they are in control of making a well-thought out decision. Sometimes this deliberation, while candidate-unfriendly, adds to the overall time of the interview process.

Bear in mind, hiring managers don’t make a decision in a vacuum. They interview several candidates looking for the right fit, and proceed from there.

I once had a hiring manager tell me, “If it’s not ‘yes,’ it’s ‘no.’” What this means is that if they’re not completely sold on the candidate, then they feel no need to make a hiring decision. The bar is high for the candidate to impress the hiring manager.

Lousy? Yes.

Reality? Also, yes.

By putting a fire under the hiring manager, you’re forcing their hand, possibly before they are ready to make a decision. And by visibly trying to take control of the situation, you may be putting the manager in the uncomfortable position of having to make a selection – in your favor – without having all the information they require or want.

If you’re truly the solution to the hiring manager’s problems, and you both agree that you are the solution the hiring manager’s problems, then you’ll probably push things forward in your favor, more quickly.

On the other hand, if you’re one of several candidates where there’s not yet a clear winner, then you may be blowing yourself out of the water. The manager may decide that your timeline and his/her timeline don’t correspond, so they’ll just cut you loose. If it’s not “yes,” it’s “no.”

I’m not saying that the hiring manager is right to proceed in this way. But you need to be prepared to deal with the psychological impact of your actions, and the results.

One more thing. If you do tell an employer you have another offer, and they accommodate you by rushing you an offer, it would be fatal for you to respond by asking for more time to weigh your options. They'll feel used, and will likely remove you from any further consideration.


Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.