careers

The Joys of Salary Negotiation

iStockphoto.com | mokee81

iStockphoto.com | mokee81

 

After you've sent a resume to a company, somebody in human resources will call you up to screen you for fit. They will invariably ask you what you will are looking for in terms of salary.

This is where it gets tricky. It's a game of chicken – salary discussions, especially at the beginning of the process, are especially difficult because the first party to give away their position loses their leverage to negotiate.

Your goal here is not necessarily aligned to the company's goal in terms of compensation. Assuming the position is a good match for both parties, here's where your interests diverge.

Your goal: To get the best salary offer you can.

The company's goal: To get the best candidate into the position in the most cost-effective manner possible. Less money is better.

The actual figure you agree upon is the reality.

Before getting into negotiation strategy, let's discuss a few facts about how corporate salaries are determined (by the way, this is a simplification, so I'm certain the compensation professionals out will have information to add):

  1. Companies - especially larger ones - usually have salary bands in which employees need to fit. For a particular position, there is an assigned salary range. For example, the company may have determined that they are willing to pay between $15 and $20 per hour for an administrative assistant. They don't want to have too large of a salary discrepancy between several individuals doing the same type of job, but they also want a bit of wiggle room to offer more money if necessary for the right candidate.
     
  2. Salaries are usually driven by market data. A company will subscribe to (and often provide information for) compensation studies tracking what the market will pay for a particular job. This data take into consideration several factors - skill sets, nature of the market, geography, and what competitors are willing to pay.
     
  3. A company selectes a compensation philosophy. This goes back to the market data described above. After looking at the data, executives make a decision about their compensation philosophy as to how it relates to their own company. A company looking to aggressively hire high-performing talent or that competes in a fast-changing market like technology tends to extend offers at the higher end of the range. Other companies may look to hire at the general market salaries, tending toward the average.
     
  4. Companies often have less flexibility on salaries for recent graduates and entry-level hires. This applies to your newly minted MBA just as much as it does to your nephew who recently received their bachelor's degree. Companies often have a concrete salary structure for these recent grads, with adjustments up and down for work location and the ranking for the school from which they graduated. In other words, a graduate with an Ivy league degree can often fetch more than the local state school.
     
  5. There's a lot more to consider in the offer than just salary. Benefits matter. A lot. Companies often pay a great deal of money to provide a competitive benefits package. You know that health insurance the company's offering? Not every employer subsidizes the same amount to cover that, often leaving you - the employee - to pay a larger share of your premiums or co-pays.  There are other benefits, too - dental insurance, life insurance, disability insurance, tuition reimbursement, vacation time, holidays, company car, 401(k) matches and so on - into which companies can pay dearly. A richer benefits package leaving more take-home money in the employee's pocket may give an employer a real incentive to offer a lower base salary, while still enabling an employee to make ends meet.
     
  6. Variable compensation matters, too. I'm referring to bonuses, profit sharing, commissions, and long-term incentives. Not every job offers an incentive beyond the base salary. A bonus is real money, and a company's philosophy may direct them to offer a lower base salary in exchange for a desirable bonus target.

Here are some considerations when negotiating salary:

  • It's to your advantage to avoid giving a specific expected salary figure – until it's essential.  It's not always possible to hold off on showing your hand. A recruiter may push you to give a specific number to ensure that you fit within their salary structure. But if you can hold off without coming across as confrontation, it's worth trying. The best scenario is to see if the job itself is a good marriage before locking down a specific number. You'll keep your leverage.
     
  • Sometimes ignorance can work in your favor. This isn't always true, but in certain cases it absolutely can. If you're a recent graduate (or been at the same company for a very long time) and an employer is asking you what you are looking for in terms of salary, it's okay to say, "I don't have a specific figure in mind, I am looking for a compensation package that is in line for a recent graduate with an MBA from my university." A similar approach also works well if you know you've been underpaid against the market, you can say something like, "I'm looking for a salary that is in line with my experience and education."
     
  • The employer may push hard to find out your salary expectations. In which case, you may wish to consider taking a slightly different approach with your answer - "In my current position I have been earning $x, I am looking for a salary that will take into consideration the accomplishments and experiences I gained in my present role." You're not telling the employer that you're asking for a specific figure - you're giving an idea of where you've been.
     
  • Sometimes it doesn't matter what you want. See #4 above - the company may pay everyone the same salary for a certain job. In which case, you have the option of taking or leaving the offer.
     
  • Ask about the benefits. A rich benefits package has real cash value. Consider all the non-salary components of the offer as part of the total compensation.
     
  • A sign-on bonus may make up any difference. The company may really want to get you on board, but their salary bands (or some other reason) may prevent them from offering a higher salary. Or perhaps you are walking away from a bonus at your current job. A sign-on bonus might help close the gap during that first year.
     
  • Be sincere in your negotiations. Tell the corporate recruiter that you really want to make this work and that company x is clearly your first choice (assuming this is true). Perhaps you are willing to meet somewhere in the middle of what was offered and what you asked for. The more you can make the recruiter feel that this is a partnership designed to meet a common goal, the better.
     
  • The choice is ultimately yours. You don't have to accept the job at the salary offered just because the company offers you the position. If you've negotiated in good faith, then you should be able to walk away from an offer with no hard feelings. Which leads me to one last point...
     
  • Avoid getting into the negotiations for counter-offers with your current employer. It's not recommended - find out why here.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Why Your Professional Failures Could Be Job Hunting Gold

iStockphoto.com | gustavofrazao

iStockphoto.com | gustavofrazao

 

Guest post by Rhys Johnson (TheDreamLife_RJ)

Because employers usually take only between a few seconds and a couple minutes to read through a resume, you might feel pressure to embellish your profile, or to lie. The reality is that even if your “too good to be true” resume gets you through the door, a skilled interviewer will be able to poke holes in your application if you can’t elaborate on specific details in a satisfactory manner. And even if your fib doesn’t get noticed right away your entire employment will be based on falsified information, which could be detrimental to your career further down the road.

It’s always a good idea to be honest on your resume. Sometimes the honest approach may entail including your failures. And with appropriate context, articulating the adversity you faced can provide an employer with compelling reasons to hire you.

As an intellectual exercise, Princeton professor Johannes Haushofer took honesty to a whole new level by publishing his own “CV of failures” online. The Washington Post shared that his goal was to inspire people to continue in their respective fields and help them deal with their own shortcomings. The Telegraph reports a similar story of a senior creative professional’s experiment of sending in a resume highlighting his imperfections, which got several responses and interviews – as compared to his traditional resume, which received only a single response.

Let me be clear – a professional resume is not the place to demonstrate either your flaws or your inability to achieve results. But while I wouldn’t advise an an approach such as Professor Haushofer’s for the serious job hunter, building a resume with examples of your ability to overcome professional adversity can bolster your candidacy, by demonstrating the positive elements and by providing great fodder for the interview. Here are some examples:


Example 1: Willingness to push yourself, and to take sensible risks.
A person who doesn’t fail is either perfect (which nobody is) or unwilling to try new things. An experience where you stepped out of your comfort zone in spite of your fear of failing can reassure potential employers that you’re willing to take good, well-reasoned risks which may pay the company dividends. Even if the project as whole didn’t succeed, highlight on your resume the aspects of the project that indeed went right.

Resume Example: “Led pilot project testing new lines of business. Sold idea to CEO, organized project team, and managed initiative through test phases.”


Example 2: Professional resilience and an ability to cope with failure.
Conveying that you can handle challenging situations is also something that potential employers want to know about you. The Balance explains that employers want to know if the person they’re considering for the job will be able to keep their composure and focus in times of hardship. Corporate life is full of ups and downs. In your resume, highlight the obstacles you handled with finesse and grace and, most importantly, through which you persevered and were able to achieve satisfactory resolution.

Resume Example: “Managed rapid department reorganization following layoff of 90% of team. Conducted needs analysis, and redesigned workflows to adjust to smaller workforce.”


Example 3: An ability to learn.
Failures can be the best teachers if you’re willing to learn from them. Highlight real challenges you’ve overcome, in which you were able to adapt your learnings into a successful project. The best such examples for your resume are those in which you were able to quickly adapt to a difficult situation.

Resume Example: “Successfully turned around project 25% behind target timeline, achieving on-time completion below budget.”

A resume that showcases your ability to overcome adversity will catch a potential employer's attention. The skills for your job can be taught and acquired, but ultimately, your attitude and mindset are the factors that will truly help you succeed.


Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Jump Start Your Career With A Professional Certification

iStockphoto.com ( SvetaZi )

iStockphoto.com ( SvetaZi )

 

If you're looking to move forward in your career, a certification can be a quick and cost effective way to sharpen your skills, improve your market value, and get some additional letters to place after your name on your LinkedIn profile and business card.

According to the U.S. Department of labor's CareerOneStop, "A certification is a credential that you earn to show that you have specific skills or knowledge. They are usually tied to an occupation, technology, or industry. Certifications are usually offered by a professional organization or a company that specializes in a particular field or technology."

Depending on the credential, the certification process can range anywhere from detailed and tedious, to a brief online course and test. It's faster than pursuing an additional college degree, and can often be done online per your own schedule. So, if you're looking to elevate your game, consider pursuing a certification to round out or solidify your credentials. Depending upon your specific field, here some certifications from which to choose. This list is by no means exhaustive.

PROJECT MANAGEMENT
Project Management Professional (PMP): The leading certification for project managers. It's not easy to get, but it's highly valued.
Certified Associate in Project Management (CAPM): Not as in-depth as the PMP, but also quite good.

HUMAN RESOURCES
Senior Certified Professional (SHRM-SCP) and Certified Professional (SHRM–CP): Designations denoting different levels of expertise as evaluated by the leading body in HR.
Senior Professional in Human Resources (SPHR) and Professional in Human Resources (PHR): Different certifying body (HRCI), similar credentials to SHRM-SCP and SHRM-CP.

MARKETING
American Marketing Association Professional Certified Marketer (PCM): Specializations in Digital Marketing, Content Marketing, and Marketing Management.

ENGINEERING
Professional Engineer (PE): The National Society of Professional Engineers offers this designation to demonstrate a higher level of competency in the field.

QUALITY
Six Sigma: There's a ton of certifying bodies for Yellow Belt, Green Belt, and Black Belt certifications. Supply chain, logistics, engineering, and business professionals can leverage a Six Sigma qualification to demonstrate an ability to use a methodical approach to solve problems and improve quality.
ASQ Certification: More of quality discipline oriented credential granted by a governing body.

WRITING & EDITING
Poynter ACES Certificate in Editing: If you have any interest in working in writing or publishing, this can help you elevate your game. Editing and proofreading have their own language and best practices.

This list is just a sampling. The information technology field, for example, has certifications for tons of technologies, security protocols, and systems. Even we resume writers and career coaches have our own credentials. Go online and do some research. Chances are your chosen field has credentials which can help you more forward in your career!


Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.